T&Cs

Craigcrest VIP Doggy Boarding will provide a clean, safe, and comfortable environment for your pet.

If your pet should develop a medical problem or become injured while in our care, all reasonable efforts will be made to contact the pet owner and/or the emergency contact provided. Failing to reach either we will contact a veterinarian.  If it is an emergency situation we will provide immediate medical care.

Round trips to the vet and associated vet costs are the responsibility of the pet owner and will be included in the boarding invoice.

Customers are asked to provide their own pet food to avoid an upset.

We DO NOT accept responsibility for any injury, death, and property damage or loss sustained by you or your pet, which may occur because you used our services, unless we have been unreasonably negligent.

Note— Please note that there is a service charge for After Hrs service and must be pre-approved 48hrs in advance.